Kimberly Robinson – Lee & Associates

It’s hard to say which is the biggest benefit to working with Allcom, but if I had to pick one, it would be the excellent customer service. From the staff that answers the phone and does the billing all the way to the IT specialists that help solve our IT needs, I find Allcomm to be head and shoulders above other firms.

In addition to the excellent customer service, I appreciate the confidence that I can place in the training and knowledge of the IT specialists. They keep a close watch on our system to make sure we are running up to date with changes in programs, keep our system safe from hackers, help to quickly solve glitches that may come up, and when a new piece of software or hardware is needed, they provide excellent recommendations to meet our needs. Their knowledge is greatly appreciated by me as I have my own job to do and it saves me a lot of time.

To anyone considering whether to hire Allcomm, I would say do it! They are worth it! If there is hesitation because another firm is saying they are cheaper, then I am sure they would find they get what they pay for. In my own experience, I think they would find that the IT specialists won’t have the level of knowledge that Allcomm does. I don’t find Allcomm to be more expensive than other firms, but I do find that they save me money because I am not dealing with trying to solve IT problems that I am not trained in.