Greg Beauchemin – Beaumont Health

I have worked with Allcomm for the last 21 years, and the partnership helped us grow Community EMS to produce the largest not-for-profit EMS provider in the country. CEMS deployed up to 500 EMS vehicles in 5 states. Each vehicle is equipped with “state of the art” technology that communicates with multiple large Communication Centers. The design, implementation, and maintenance of these technologies allow us to respond and transport up to 1500 patients a day. The number of lives saved because of this innovation is immeasurable. 

The critical differences between Allcomm and other IT are numerous. However, the most important is Allcomm’s reliability and responsiveness to critical failures of our IT and Telecomm infrastructure. Being a high-performance 911 EMS provider, seconds count and lives are on the line. Allcomm has demonstrated their commitment to our mission and vision more times than I can even count. We are an organization that can not survive without IT and Telecomm. They understand this and have always responded quickly and professionally 24/10, I am not sure other IT companies can do what they do. 

Allcomm is a small IT firm that is competitive relative to pricing and bench strength. Furthermore, I give very high marks to Allcomm leadership and responsiveness to my needs. For example, I opened a new beachhead in Chicago, and I needed boots on the ground on weekends to help flip the switch for a new Communication Center. Allcomm would be there and not just to complete the technical portion of the job. Allcomm is always looking to save us money while implementing the latest technologies. As a CEO, partnering with Allcomm was not a vendor relationship; it was a partnership that benefited both my organization and theirs. You don’t get that type of service from the large IT/telecom firms, you get high changes and people you don’t even know, and they don’t know your employees nor your system.