Our Client Stories

It’s hard to say which is the biggest benefit to working with Allcom, but if I had to pick one, it would be the excellent customer service. From the staff that answers the phone and does the billing all the way to the IT specialists that help solve our IT needs, I find Allcomm to be head and shoulders above other firms.

In addition to the excellent customer service, I appreciate the confidence that I can place in the training and knowledge of the IT specialists. They keep a close watch on our system to make sure we are running up to date with changes in programs, keep our system safe from hackers, help to quickly solve glitches that may come up, and when a new piece of software or hardware is needed, they provide excellent recommendations to meet our needs. Their knowledge is greatly appreciated by me as I have my own job to do and it saves me a lot of time.

To anyone considering whether to hire Allcomm, I would say do it! They are worth it! If there is hesitation because another firm is saying they are cheaper, then I am sure they would find they get what they pay for. In my own experience, I think they would find that the IT specialists won’t have the level of knowledge that Allcomm does. I don’t find Allcomm to be more expensive than other firms, but I do find that they save me money because I am not dealing with trying to solve IT problems that I am not trained in.

The biggest benefit to our organization’s partnership with Allcomm has been having a single point of contact for all services and any network issues that arise. The team is well-informed on the latest technology and market trends, more so than any other IT firm we have worked with in the past. No matter what time or day, they are always available to help and answer questions.

I have worked with Allcomm for the last 21 years, and the partnership helped us grow Community EMS to produce the largest not-for-profit EMS provider in the country. CEMS deployed up to 500 EMS vehicles in 5 states. Each vehicle is equipped with “state of the art” technology that communicates with multiple large Communication Centers. The design, implementation, and maintenance of these technologies allow us to respond and transport up to 1500 patients a day. The number of lives saved because of this innovation is immeasurable.

The critical differences between Allcomm and other IT are numerous. However, the most important is Allcomm’s reliability and responsiveness to critical failures of our IT and Telecomm infrastructure. Being a high-performance 911 EMS provider, seconds count and lives are on the line. Allcomm has demonstrated their commitment to our mission and vision more times than I can even count. We are an organization that can not survive without IT and Telecomm. They understand this and have always responded quickly and professionally 24/10, I am not sure other IT companies can do what they do.

Allcomm is a small IT firm that is competitive relative to pricing and bench strength. Furthermore, I give very high marks to Allcomm leadership and responsiveness to my needs. For example, I opened a new beachhead in Chicago, and I needed boots on the ground on weekends to help flip the switch for a new Communication Center. Allcomm would be there and not just to complete the technical portion of the job. Allcomm is always looking to save us money while implementing the latest technologies. As a CEO, partnering with Allcomm was not a vendor relationship; it was a partnership that benefited both my organization and theirs. You don’t get that type of service from the large IT/telecom firms, you get high changes and people you don’t even know, and they don’t know your employees nor your system.

I have had the pleasure of working with Allcomm for over 20 years and have found them to be flexible enough to meet our needs, while being professional and knowledgeable!

Allcomm is a professional organization that has always stepped up to meet our needs, no matter how short of notice or size of a project. They are a company with the flexibility necessary to work in Emergency Services, which requires expedient responses.

Allcomm has a team that is able to examine a number of issues simultaneously and on multiple levels, and troubleshoot on a wide scale to provide an expedient solution. They are always eager to provide assistance, even if it is something they may not be familiar with, if they are able to bring any value to the table. Their determination to provide a customer with support and a fresh mindset is one of the reasons we continue to call Allcomm whenever we need to have a new project to be evaluated.

I would highly recommend Allcomm for any electronic needs, even those beyond cabling, telecom, information technology, and networking.

Allcomm has been our computer, phone and “all-around” tech support company for going on 7 years now. I work in a busy physician office and when we break down everything comes to a screeching halt. But not for long: one call to Allcomm and we’re back up and running within hours. I would highly recommend them for any environment where you can’t afford to be “dead-in-the-water” with your technology. Allcomm has been our “go-to” support company and will continue to be so for the foreseeable future.

I know being the first reviewer may seem a little fishy when I rate Allcomm at 5 stars, but I assure you they’ve EARNED it. Allcomm has been our cabling provider for 2 years now, and you couldn’t convince me to go elsewhere. Their service, workmanship, and cleanliness are all above par. Allcomm has always been committed to my full satisfaction, and they do so in a timely manner by always responding promptly to my requests. Everyone I’ve had the pleasure of speaking to has been very personable and down to earth, but that doesn’t mean they are unprofessional. They know what they are doing, very knowledgeable, and are extremely nice while doing it. What more could you ask for?

I would highly recommend Allcomm for any business small or large. My medical practice has been working with the Allcomm team since the fall of 2006, and prior to that, I worked with the team at another medical practice which continues to use them. Each member of the Allcomm team is very knowledgeable and bends over backwards to help us, whether it is a phone system issue, computer or any IT issue, they handle very promptly. I would give them 5 stars out of 5!